Medical Aesthetics

Every DM answered. Every missed call texted back. Every consult booked.

AI workflows for med spas and aesthetic clinics. Instagram inbox, phones, intake, and follow-up, handled around the clock.

Who this is for: Med spas, aesthetic clinics, and injector-owned practices with one to ten locations.

Where the hours go

What we hear from medical aesthetics teams

Leads arrive on Instagram at 11pm

Most inquiries come as DMs and comments. If nobody replies until morning, they've booked with the clinic that did.

The front desk can't answer the phone mid-treatment

Missed calls are missed consults. Voicemail rarely converts.

Intake and consent are still paper or PDF

Forms get filled in the lobby, scanned, and filed by hand. Allergy and medication history isn't where the provider needs it.

Follow-up and rebooking are inconsistent

Aftercare instructions, two-week check-ins, and three-month tox reminders depend on whoever remembers.

Try it live

Message the sample front desk

A sample business with its own prices, hours, and rules. Ask what your customers ask. Try to book. Ask something it shouldn't answer and watch it hand off to a person.

In a real deployment this runs on your phone line, SMS, Instagram, and Facebook DMs, with your knowledge base and your calendar.

Open the full demo
Glow AestheticsAI front desk · live demo
Online

Hi! This is the front desk at Glow Aesthetics. How can I help today?

Try:
8 of 8 messages left. Sample business, sample calendar.

Workflows we install

What changes, workflow by workflow

Each of these is a fixed-scope pilot on its own. Most clients start with one and add the next once they've seen it run.

01

Instagram and Facebook DM response with lead capture

Today

DMs sit unanswered overnight. Pricing questions get copied and pasted in the morning.

With the workflow

DMs get an instant reply using your approved pricing and treatment answers, capture name and interest, and offer a booking link. Anything medical goes to a provider.

Connects toInstagramFacebookBoulevardZenoti
02Phone

Missed-call text-back and booking line

Today

Calls during treatments go to voicemail.

With the workflow

A missed call gets a text within 60 seconds with a booking link. Callers who wait are booked into open slots by treatment type and provider.

Connects toWeavePodiumBoulevardMangomint
03Documents

Digital intake and consent into the chart

Today

Paper forms, scanned to a folder.

With the workflow

Patients complete intake on their phone before arrival. Allergies, medications, and contraindications are summarized on the provider's screen. Consent is stored against the visit.

Connects toAesthetic RecordBoulevardZenotiJotform
04

Aftercare, check-in, and rebooking sequences

Today

Follow-up depends on the front desk remembering.

With the workflow

Treatment-specific aftercare goes out the same day. A check-in at two weeks, a rebooking nudge at the right interval for each treatment, and a reactivation message for lapsed clients.

Connects toBoulevardZenotiKlaviyoMailchimp
05

Review requests and responses

Today

Reviews are asked for occasionally and answered rarely.

With the workflow

Happy patients get a review request after their visit. New Google reviews get a drafted, on-brand response for approval within the hour.

Connects toGoogle Business ProfileYelpRealSelf

HIPAA-aware by default

Patient data stays in your EMR or booking system. Workflows access only what they need, all access is logged, and we sign a BAA where one is required. Nothing about a patient is ever used to train a model.

How we handle data

Works with

The systems we connect to in medical aesthetics

If yours isn't listed, ask. If a tool has an API we use it, and if it doesn't we work through exports, email-in, or an approved browser automation.

BoulevardZenotiAesthetic RecordMangomintVagaroWeavePodiumInstagramFacebookGoogle Business ProfileKlaviyoMailchimp

Content and growth

The content that feeds these workflows

Med spas live on Instagram and TikTok. We plan, script, and edit the content that fills your DMs, and run the workflows that answer them.

What we make for medical aesthetics

  • Treatment explainers and "what to expect" shorts
  • Provider introductions and technique clips
  • Before-and-after reveals with documented consent
  • FAQ and myth-busting shorts
  • Monthly offer and event promos

Before-and-after content uses only patients with signed media consent, follows platform rules on medical imagery, and avoids outcome claims that state boards prohibit.

Questions

Common questions from medical aesthetics

Can the AI give medical advice in DMs?

No, and it's built not to. It answers pricing, availability, logistics, and general treatment descriptions from your approved content. Anything about a specific person's situation is handed to a provider with the conversation attached.

Will it sound like us?

It uses your voice, your emoji rules, your pricing, and your do-not-say list. You review every reply during the pilot until you're comfortable turning on auto-send for specific question types.

We have multiple injectors with different availability. Can it book correctly?

Yes. Booking respects provider, treatment duration, room, and any rules you give us, because it books through your existing scheduling system rather than a separate calendar.

Ready to see this running in your medical aesthetics business?

Start with a free 30-minute audit. You get a written workflow map and a fixed price, whether or not you go ahead.